Terms of Use and Privacy
Website Terms of Use
These “Terms of Use” set forth the terms and conditions that apply to your use of Patricianashdesigns.com (the “Website”). By using the Website (other than to read this page for the first time), you agree to comply with all of the Terms of Use set forth herein. The right to use the Website is personal to you and is not transferable to any other person or entity.
Patricia Nash Designs, Inc. (“We” “our” or “Patricia Nash Designs”) is very excited to share our products with our international customers located anywhere in the world. International orders will not be eligible for free shipping or free returns. For information on returns, please see the International portion of our Return Policy. Applicable duties, taxes, tariffs and value-added taxes (VAT) will be assessed to the customer on delivery and are NOT included in the shipping cost at checkout.
Copyrights and Trademarks
- All materials contained on the Website are Copyright April 2024, Patricia Nash Designs. All rights reserved.
- No person is authorized to use, copy or distribute any portion the Website including related graphics.
- Patricia Nash Designs and other trademarks and/or service marks (including logos and designs) found on the Website are trademarks/service marks that identify Patricia Nash Designs Inc. and the goods and/or services provided by Patricia Nash Designs. Such marks may not be used under any circumstances without the prior written authorization of Patricia Nash Designs.
Links to Third-Party Websites
Patricia Nash Designs may provide hyperlinks to third-party Websites as a convenience to users of our Website. Patricia Nash Designs does not control third-party Websites and is not responsible for the contents of any linked-to, third-party Websites or any hyperlink in a linked-to Website. Patricia Nash Designs does not endorse, recommend or approve any third-party Website hyperlinked from the Website. Patricia Nash Designs will have no liability to any entity for the content or use of the content available through such hyperlink.
No Representations or Warranties; Limitations on Liability
The information and materials on the Website could include technical inaccuracies or typographical errors. Changes are periodically made to the information contained herein. TO THE EXTENT PERMITTED BY LAW, PATRICIA NASH DESIGNS MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY INFORMATION, MATERIALS OR GRAPHICS ON THE Website, ALL OF WHICH IS PROVIDED ON A STRICTLY “AS IS” BASIS, WITHOUT WARRANTY OF ANY KIND AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES WITH REGARD TO ANY INFORMATION, MATERIALS OR GRAPHICS ON THE Website, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. UNDER NO CIRCUMSTANCES SHALL THE SITE OWNER OR PUBLISHER BE LIABLE UNDER ANY THEORY OF RECOVERY, AT LAW OR IN EQUITY, FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, SPECIAL, DIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, BUT NOT LIMITED TO LOSS OF USE OR LOST PROFITS), ARISING OUT OF OR IN ANY MANNER CONNECTED WITH THE USE OF INFORMATION OR SERVICES, OR THE FAILURE TO PROVIDE INFORMATION OR SERVICES, FROM THE Website.
Changes to These Terms of Use
Patricia Nash Designs reserves the right to change these Terms of Use at any time by posting new Terms of Use at this location. You can send e-mail to Patricia Nash Designs with any questions relating to these Terms of Use at cs@patricianashdesigns.com.
For New Jersey residents, the limitations set forth above are inapplicable where attorneys’ fees, court costs, or other damages are mandated by statute.
Accessibility
We believe that all customers should be able to successfully shop online at www.patricianashdesigns.com and are currently taking steps to further enhance the accessibility of our site and mobile site. As we continue to implement improvements to enhance the accessibility of our site, we welcome your feedback and want you to contact us if you have any difficulties at 1-877-743-6274 or at cs@patricianashdesigns.com.
Privacy Policy
Last Modified April 17, 2024
Overview
Thank you for visiting Patricianashdesigns.com (the “Website” or “Site”) and reviewing our Privacy Policy. This Privacy Policy (“Policy”) applies to personal information we collect on this website and at our flagship store. Patricia Nash Designs, Inc. (“Patricia Nash Designs”, “we”, our”, or “us’) is responsible for this website.
This Policy describes the types of personal information we collect on this site, in our stores, and in other ways discussed below, how we may use that information and with whom we may share it. The notice also describes the measures we take to protect the security of the personal information. We also tell you how you can reach us to ask us to (i) access, change, or not use the personal information you have provided to us; (ii) withdraw any consent you previously provided to us; (iii) tell us to refrain from communicating with you about our products or services; and (iv) answer any questions you may have about our privacy practices.
We may update our Privacy Policy to ensure our policies are in line with international regulations and best business practices. If any changes are made to this statement, we will notify you by updating our website. Please review it regularly.
User Consent
By accessing or otherwise using our Website, you agree to the terms of this Policy and you expressly consent to the processing of your personal information according to this Policy.
What Type of Information We Collect and How We Use It.
Individuals may choose to provide personal information (such as name, address, e-mail address, telephone number, payment information, as well as other non-public information that is associated with the foregoing) through this Website and at our flagship store. Here are the ways you may provide the information and the types of information you may submit. We also tell you how we may use the information.
Our Website
Shopping
You may be able to purchase Patricia Nash Design products on this website and from our flagship store. To process your purchase, we ask for information such as your name, billing and shipping address, telephone number, email address, and payment card information. We use this information to process your purchase, confirm your order, and deliver the items to you. If you give us permission, we also may use your contact information to communicate with you about our products, services, and promotions.
If you purchase an item on this site, at our flagship store, or ask us to deliver your purchase to someone else, we ask for the recipient’s name, postal address, and email address. We use this information to send the item to the recipient. If you ask us to do so, we also may use this information to notify the recipient of your gift before it arrives.
Your Account
You may be able to register to create an account on our Website. To do so, we ask for information such as your name and email address. You also may provide your age and gender.
Through the “Registered Customer” feature, you can store billing and shipping information so you won’t have to enter it again when you make another purchase on this site. You also can store payment card information and details of your past purchases. In addition, you can save your credit card information on your account for faster checkout. To use this feature, we ask you to provide your credit card information and the corresponding billing address.
Surveys, Promotions & Rewards Programs
On our Website, you may be able to participate in surveys, promotions and rewards programs. If you choose to participate in these surveys, promotions and/or rewards programs, we may ask you for information such as your first and last name, date of birth, email address, postal address, and telephone number. We use the information you provide to administer our surveys, promotions and rewards programs. We also may use the information to communicate with you about our products, services but only if you have given us your consent to do so.
Electronic Newsletters and SMS (Short Message Services)
You may be able to sign up on this site to receive electronic newsletters, promotional emails, and SMS (Short Message Services) from Patricia Nash Designs, including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email address, postal address, telephone number, age, gender, shopping preferences and email preferences. We use this information to send you communications about our products and services, invitations to specials sales, events at stores located near you, and notices of new arrivals. We also use this information to tailor our newsletters and SMS to reflect your preferences. You can choose at any time not to receive marketing emails and/or SMS from us by clicking on the unsubscribe link within our marketing emails and by texting STOP in reply to our SMS. There is no charge to you to unsubscribe.
Product Reviews
You may be able to submit product reviews of products you have purchased on our website. You may include personal information in your comment, and you also may submit your name with your comment, or alternatively, a pseudonym with your comment. We use your name or pseudonym to identify you as a commenter. Reviews we receive from you may entitle you to earn rewards points to be used toward future purchases if you are a Patricia Nash Rewards member.
Customer Service
If you communicate with us through the “Customer Service” link on this site, we may ask you for information such as your name, email address, ZIP code, and telephone number. We use this information to respond to and communicate with you about your questions and comments.
Other Site Features
We offer visitors to this website various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features and send you communications about our products, services, and promotions.
Information Collected by Automated Means
We obtain certain information by automated means when you visit our Website, such as through cookies, web beacons, and web server logs. The information we collect in this manner includes the IP address of the device you use to connect to the internet, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, dates and times of website visits, and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. Both we and others (such as our service providers and other third parties referenced in this Policy) may collect personal information about our visitors’ online activities over time and across third-party websites.
Like many companies, we use “cookies” on this Website. Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. By blocking or deleting cookies, however, you may not be able to take full advantage of all our site features.
Certain pages on this website contain “web beacons” (also known as internet tags, pixel tags, and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.
We use information collected through these automated means for purposes such as (i) customizing our users’ visits to our website, (ii) delivering content tailored to our users’ interests and the manner in which our users browse our sites, and (iii) managing our sites and other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.
We also may use third-party web analytics services, such as those of Adobe Analytics and Google Analytics, to measure the effectiveness of our advertising and determine how visitors use this website. These service providers’ tools, including cookies and web beacons, allow us to collect information such as the state and ZIP code from which our visitors come and the IP addresses of our visitors’ computers. To opt out of aggregation and analysis of data collected by Adobe Analytics and Google Analytics, please click here and here.
Interest-Based Advertising
We may collect information about your online activities on our Website to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Privacy Policy provides details and explains how to exercise your choices.
You may see certain ads on other websites because we work with advertising partners (including advertising networks) to engage in remarketing and retargeting activities. Our advertising partners allow us to target our messaging to users through demographic, interest-based, and contextual means. These partners track your online activities over time and across websites by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising partners may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our website and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. You can opt out of this feature by clicking here.
Information Collected From You About Third Parties
If you send a gift card to a third party, we will collect both your and the third party’s name and e-mail address in order to send the third party an electronic gift card.
If you decide to invite a third party to purchase our products, we will collect your and the third party’s name, e-mail address, and/or social media account username in order to send a promotional message to the third party.
We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to contact the third party. You or the third party may contact us at cs@patricianashdesigns.com to request the removal of this information from our database. To make the referral process easier, we provide you the opportunity to import contact information directly from your address book. With your permission, we will access your address book and import your contacts’ information to facilitate the referral process. The communication that is sent to your friends may come from your e-mail address or social media account so that your friends know that you want to invite them to visit our Website.
Information Collected From Third Parties
We may receive personal information and/or data about you from certain third parties, such as demographic information from Facebook tools. We may add this information to the information we have already collected from you via our Website in order to improve the Services we provide.
Our Flagship Store
Here are some of the ways we collect personal information in our flagship store and a description of how we use the information:
Shopping
When you buy products or obtain services in our Stores, we ask you for information we need to process your purchase or provide you with the services you requested. Depending on the payment method you use, and as permitted by applicable law, we may ask for information such as your name, mailing address, telephone number, driver’s license or ID number, passport number, and checking account information or payment card information. We also collect information about your purchase, such as the items you bought, the price of the items, the payment method you used, and if the product was on sale. We use this information to process your transaction. We also use this information to communicate with you about our products, services and promotions, and for other marketing and Customer Assistance purposes.
Customer Satisfaction Surveys
When you buy products or obtain services in our Stores, we may ask you to complete a customer satisfaction survey. If you choose to do so, you may provide information such as your name, email address, telephone number, age, gender, and other demographic information, in addition to your comments. Providing any of this information is optional. We use the information you provide to improve our products and services, and to enhance your shopping experience.
Other Ways We Collect Personal Information
Customer Assistance
You may call our Customer Assistance line at 877-743-6274 for information about our products or personal shopping advice. If you do so, we may ask you for information such as your name, email address, postal address, telephone number, and, if you choose to make a purchase, your payment card information. We use this information to respond to your request and process your transaction.
Department Stores
Our products are available for sale in many department stores. Personal information collected in these department stores is not provided to Patricia Nash Designs. This Privacy Policy does not address the information practices of department stores in which our products are sold. Department stores may have their own privacy notices or policies, which we strongly suggest you review when you provide them with your personal information. We are not responsible for the department stores’ personal information practices.
Information We Share
We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We may share your personal information with certain third parties who perform services on our behalf, including but not limited to third party marketing partners for commercial purposes. The services provided by those third parties may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, serving certain types of advertisements to you, marketing and promotional material distribution (including direct mail marketing), promotions fulfillment and website evaluation.
These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.
Links to Other Sites
This website may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with Patricia Nash Designs. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Patricia Nash Designs, any use of those sites, or the privacy practices of those sites.
How We Protect Personal Information
We maintain appropriate administrative, technical, and physical safeguards to protect the personal information you provide on this website or in our stores against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We use Secure Sockets Layer (“SSL”) technology to protect the transmission over the internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from “http” to “https.” If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.
We strive to protect the confidentiality and security of Social Security numbers (“SSNs”) in our possession, custody, or control by employing reasonable safeguards seeking to (i) restrict employee access to and use of SSNs, (ii) prevent unauthorized third-party access to SSNs, and (iii) prohibit unlawful disclosure of SSNs.
Access and Correction
We provide you, wherever located in the United States, with access to personal information we have retained about you and the ability to review, correct, update, block, or delete the information where it is inaccurate. Subject to applicable law, we may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances. Please submit your request to the address specified in the “How to Contact Us” section below. Please include your name, email address, and postal address in your request.
Your Choices
We offer you certain choices about how we communicate with you and what information we collect from you. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.
You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails, by texting STOP in reply to our SMS, or contacting us at cs@patricianashdesigns.com. Please include your name, email address and postal address if you send us your request by email or postal mail. Our Website is not designed to respond to “do not track” signals received from browsers.
You may also ask us to refrain from sharing your information with certain of our affiliates and other third parties for their marketing purposes.
Children’s Privacy
Our Website is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13 on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on this site, we will delete the information from our records.
PFAS Statement
Important Information for California Residents
These additional disclosures apply to those individuals who reside in California. The California Consumer Privacy Act of 2018, as amended (“CCPA”) provides certain rights to California residents. The words used in this section have the meanings given to them in the CCPA, which may be broader than their common meaning.
1. Notice of Collection
As described above in the Information We Share section of this Policy, we collect and use several categories of personal information about you for our business purposes. Some of this information is shared with our trusted service providers in order to improve your shopping experience and to complete your order.
2. Request to Know/Request to Delete
You have the right to request that we disclose certain information to you about our collection, use, disclosure, and sale of your personal information over the past 12 months.
In our Policy above, we have disclosed the categories of personal information we collected about you, the categories of sources for the personal information we collected about you, our business or commercial purpose for collecting that personal information, the categories of third parties with whom we may share that personal information.
You also have the right to request that we disclose the specific pieces of information we collected about you. Once we receive and confirm your verifiable consumer request, we will disclose to you the specific pieces of personal information we have retained about you.
You also have the right to request that we delete any of your personal information we collected from you and retained, with certain exceptions. Once we receive and confirm your verifiable request, we will delete (and direct our third party service providers to delete) your personal information from our records, unless an exception applies.
We reserve the right to not delete information that is necessary for us or our service providers to retain in order to:
a. Complete the transaction for which we collected the personal information, provide a product or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
b. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
c. Debug products to identify and repair errors that impair existing intended functionality.
d. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law, or comply with the California Electronic Communications Privacy Act (Cal. Penal Code Section 1546 et. seq.)
e. Comply with a legal obligation
f. Make other internal and lawful uses of that information that are compatible with the context which you provided it.
3. How to Request to Know or Request to Delete
You can submit verified consumer requests by contacting us at 1-877-743-6274 or mailing us at cs@patricianashdesigns.com. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete.
4. Right to Opt Out
You have a right to opt out of any sale of your personal information. We do not sell your personal information to any other retailers. However, our website integrates technologies of trusted advertising partners (third-party companies) that allow the recognition of your device and the collection of information about your browsing activity in order to provide advertisements about goods and services likely to be of greater interest to you. In particular, these partners collect information about your activity on our Website to enable us to show advertisements for our products and/or services to you on third-party websites and apps. If and to the extent “sale” under the CCPA is interpreted to include advertising technology activities such as those implemented specifically for interest-based advertising, we will comply with applicable law as to such activity. See the section on “Your Choices” above for information about how to opt out of interest-based advertising.
5. Authorized Agent
You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.
6. Right to Non Discrimination
You have the right not to receive discriminatory treatment by us for the exercise of your privacy rights. We will never discriminate against you for exercising your privacy rights. However, there are certain functions of our Website that are only available to account holders, such as online credit, certain promotions, or a loyalty program, if applicable.
7. Financial Incentives
Financial incentives are programs, benefits, or other offerings, including payments to consumers as compensation, for the disclosure, deletion, or sale of personal information about them. There are no penalties for requesting disclosure or opting out of sharing of your personal information. However, if you request to delete your data (delete your account) we can no longer offer you certain discounts and promotions that are tied to your account. The value we obtain from collecting and analyzing data about account holders’ use of our Website and purchases is less than or equal to the value of the promotions and discounts we offer exclusively to those account holders. We also from time to time offer discounts connected to consumer’s submission of their email address or other personal information. The value of these discounts is greater than or equal to the value we obtain by being able to reach you about promotional offers. You can always opt out of our marketing emails or SMS messaging at any time.
8. Shine The Light
California Civil Code Section 1798.83 permits customers of Patricia Nash Designs who are California residents to request certain information regarding its disclosure of personally identifiable information to third parties for their direct marketing purposes.
9. Consumer Affairs
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: If you have a question or complaint regarding our Website, please send an email to cs@patricianashdesigns.com. California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Governing Law and Jurisdiction
This Privacy Policy constitutes a contract made under and shall be governed by and construed in accordance with the laws of the State of Tennessee. All disputes arising out of any terms or conditions of this Privacy Policy shall be subject to the exclusive jurisdiction of the state or federal courts in Knox County, Tennessee.
No Warranties
TO THE EXTENT PERMITTED BY LAW WE DO NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THIS POLICY, OUR WEBSITE, THE MATERIALS, ANY PRODUCTS, INFORMATION OR SERVICE PROVIDED THROUGH THE WEBSITE, OR ANY SITES LISTED THEREIN, AND THE WEBSITE WILL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. THE Website DOES NOT WARRANT THAT IT WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN IT WILL BE CORRECTED. THE Website IS PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. TO THE EXTENT PERMITTED BY LAW IN NO EVENT WILL THE Website OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS AND THE ASSIGNS OF SAME BE LIABLE FOR (1) ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE Website, THE MATERIALS OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE Website OR DOWNLOADED FROM THE Website, EVEN IF THE Website OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (2) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS OR OTHER INACCURACIES IN THE Website, THE MATERIALS AND/OR LISTINGS OR INFORMATION DOWNLOADED THROUGH THE Website.
For New Jersey residents, the limitations set forth above are inapplicable where attorneys’ fees, court costs, or other damages are mandated by statute.
Last Update
This Privacy Policy was last updated on April 17, 2024.
Contact Information
Questions or comments regarding our Privacy Policy should be sent by e-mail to cs@patricianashdesigns.com or by U.S. mail to 1132 N. 6th Ave., Knoxville, TN 37917.