Refund policy

We want you to be pleased with your Patricia Nash purchase.  If you wish to return unused merchandise with tags attached, you may do so when accompanied by the original proof of purchase from www.patricianashdesigns.com. Any Used or FINAL SALE items may not be returned. We offer $5.00 flat rate returns on all domestic orders (plus applicable taxes).
If within 60 days of purchase from www.patricianashdesigns.com you wish to return your unused merchandise, you may do so when accompanied by the original proof of purchase, with tags attached. Jewelry must be returned within 30 days. Please note, defective or damaged footwear can only be returned if it is unworn.

US Returns

The quickest way to return an item purchased at patricianashdesigns.com or nashformen.com is via our automated return system: CLICK HERE

If you need further assistance, please call 1-877-743-6274 to speak with one of our customer service professionals or fill out the Contact Us section of the website. Once communication has been received requesting the return, we will provide a pre-paid UPS return label via email. You may also return your product(s) at our Patricia Nash store in Knoxville, TN, with original proof of purchase.

Return processing usually takes 5-10 business days after the receipt of your package. This may vary seasonally due to high volume periods. You will be refunded the amount paid for returned products at the time of purchase. Shipping and handling fees are not refundable. By using our online return process, you accept that we will subtract the $5.00 flat rate return for the shipping cost of your return.

International Returns

International orders will not receive a prepaid label. The customer will be responsible for the cost of returning the goods to Patricia Nash. It is our desire to offer every customer a pleasant experience, as such we reserve the right to decline any order if we identify through electronic analysis an unreasonable return sequence.

Exchange Policy

We do not offer exchanges. Instead, you may simply return your unused item for a refund and place a new order.